Tengr.ai Privacy Policy

Revised: 8^th of October, 2022

The company behind Tengr.ai, Tengrai Artificial Intelligence Srl. (address: 547367, Corunca, nr. 128, Jud. Mureș, România, email: privacy@tengrai.com) is committed to protecting your personal data.

This privacy policy (“Privacy Policy”) governs Tengr.ai’s use of data collected by us, including any and all personal data. Personal data is information that relates to you and may identify you as an individual. We use your personal data in line with all applicable laws of the European Union. To ensure compliance and to align with Tengr.ai’s values around trust and transparency, we have a privacy champion responsible for continuously safeguarding your data and helping you with any privacy-related questions. You can reach her using this email address: privacy@tengrai.com

Cookie policy: only first-party

We exclusively use first-party cookies. The difference is that first-party cookies are only issued when the user uses the website directly. The website that issues the cookies is also to only one that can read them.

Auth0 and Google Analytics cookies are needed for the functioning of the respective services, and they are entirely outside our control. All other cookies are session cookies allowing the browser to re-identify itself to the single, unique server to which the client had previously authenticated.

We use local storage to store user settings, such as language, visual theme (light, dark, or system), and other similar settings so that our users don't have to set them each time they visit the site.

We collect personal information only to enhance your user experience. We use Auth0 for user authentication (login), Google Analytics to track and report website traffic, and other tools such as Axiom, DebugBear, Checkly, and Vercel Analytics. This list is not exhaustive, and in the future, we might try different tools and services to improve your user experience.

We do not sell your data and do not use it for any purpose other than enhancing your user experience.

GDPR & CCPA

In compliance with certain privacy laws, in particular the European General Data Protection Regulation (GDPR), and California Consumer Privacy Act of 2018 (“CCPA”) Tengr.ai provides specific additional rights for individuals who interact with Tengr.ai such as the right to access, rectification, right to object, to complaint, erasure and blockage.

the right to request information about whether and which personal data is processed by us, and the right to demand that personal data is rectified or amended.
the right to request that personal data should be deleted.
the right to demand that the processing of personal data should be restricted.
withdraw your consent to the processing and use of your data completely or partially at any time with future application.
have the right to obtain your personal data in a common, structured and mechanically readable format.
contact our data protection officer (privacy@tengrai.com) if there are any questions, comments, complaints or requests in connection with our statement on data protection and the processing of your personal data.
the right to complain to the responsible supervisory authority if believed that the processing of your personal data is in violation of the legislation.
you are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.

Nothing is final

We may change this Privacy Policy from time to time. We do not have a means of advising Users of an update by way of notice. You should check back here periodically to see if the Privacy Policy has been updated as we will always show the date of the latest modification of the Privacy Policy at the top of the page so you can tell when it was last revised.